We hope that you love everything you buy, but understand that returns may happen.  

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. (*see party favor exception)


  • All returns require a receipt or the credit card that you made the purchase with.  

  • Products may be returned only within 30 days of purchase.  (**see holiday purchases exception)

  • Returns must be unused, unaltered, free of damages and in the original packaging.

  • Shipping costs are non-refundable.

  • Return shipping and associated costs are the responsibility of the customer.

*Party Favors and custom orders:

Given the nature of party favors and other custom orders, we do not offer a refund or credit on purchases.  Please contact us if you are not 100% satisfied though and we will work with you to make it right!

**Holiday Purchases:

All purchases made prior to December 25th must be returned prior to January 15th of the following year.

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Valley Kids Toys | | Crystal Mall | Waterford, CT

© 2018 by Valley Kids Co.